FAQ
What is US Edge Grinding
US Edge Grinding offers a premium knife subscription service, ensuring you always have professionally sharpened knives at your fingertips. Our hassle-free exchange program keeps two sets of knives in rotation. On Knife Exchange Day, your freshly sharpened knives arrive. Simply take them out of the box, place your used knives inside, and we’ll handle the rest. Our team will pick up the dull knives and replace them with expertly sharpened ones—so your kitchen is always equipped with the best tools, without any interruptions.
Is shipping included?
Yes! All shipping is included in the service.
How Do I Contact US Edge Grinding?
Call us at +1 0012 345 6789 or email us at [email protected]
If you have any questions or need assistance, don’t hesitate to reach out—we’re here to help!
Who is US Edge Grinding for?
US Edge Grinding offers Residential Subscriptions for home cooks and Commercial Subscriptions for professional kitchens, restaurants, and food service establishments. If you need razor-sharp knives at all times, we’ve got you covered!
What Kind of Knives Do We Use?
At US Edge Grinding, we provide high-quality stainless steel knives designed for durability, precision, and long-lasting sharpness. Our selection includes Kosher, Halal, and Regular knife options to meet the needs of every kitchen.
Can You Sharpen My Personal Knives?
US Edge Grinding provides all the knives included in our subscription service. However, if you’d like your personal knives sharpened, we can help! Contact us today to learn more.
What Shipping Service Does US Edge Grinding Use?
US Edge Grinding ships freshly sharpened knives via USPS and UPS. For returning used knives, we provide a prepaid USPS return shipping label to make the process seamless and hassle-free.
Can I Choose a Custom Set of Knives?
Yes! US Edge Grinding allows you to customize your knife set to fit your specific needs. Contact us today, and one of our representatives will help you create the perfect selection for your subscription.
Can I Adjust My Delivery Frequency?
Absolutely! We offer flexible delivery schedules to match your needs. Contact us to customize how often you receive freshly sharpened knives.
How Do I Cancel My Subscription?
Canceling is easy! Simply log into your account, go to the Service Options tab, and select ‘Cancel’.
Once you cancel, we’ll send you a return box with a prepaid shipping label to send back the US Edge Grinding knives. If you need assistance, contact us—we’re happy to help.
⚠️ Note: If the knives are not returned, US Edge Grinding reserves the right to charge for the knives and any shipping costs incurred.
What Happens if I Damage or Lose a Knife?
We understand that accidents happen. If a knife is lost or damaged, simply contact us, and we’ll work with you to resolve the issue. Our goal is to ensure you always have the tools you need, and we’ll assist you with next steps.
What Should I Do if I Can’t Find All of the Used Knives to Return?
No worries! Simply return all the used knives you can find. If any are missing, just send them back with your next shipment when they turn up. We’ll make it easy for you!
What Happens if I Forget to Return the Used Set?
If the used set is not returned, your subscription will still renew and you’ll be charged the regular service fee on your scheduled date. However, fresh knives will not be shipped until we receive the used set. Please ensure timely returns to keep your service running smoothly!
When Should I Send Back the Used Set of Knives?
For the best service, swap out the knives as soon as you receive your fresh set—fresh knives out of the box, used knives into the same box. Then, the following day, place the box in your outgoing mail, and your mail carrier will pick it up for return.
When Do I Get Charged for the Service?
Our knife rental service operates on a recurring subscription basis. You will be charged according to your chosen plan. For example, if you receive fresh knives every week, your account will be charged weekly.
How Much Does It Cost to Start the Knife Service?
The cost of your first shipment is all you need to pay to get started. There are no additional startup fees, and you can cancel at any time with no hassle.
How Does US Edge Grinding Shape an Edge?
At US Edge Grinding, we follow a professional process to shape the perfect edge, ensuring durability and precision with every knife. Here’s how we do it:
Hollow Grinding
We begin with hollow grinding, an aggressive thinning process that removes steel from both sides of the blade simultaneously. This step requires skill to ensure material is removed evenly, preparing the blade for the next phase.
Edging
Our traditional free-hand flat grinding technique shapes a precise edge on a stand-up grindstone, passed down through generations of craftsmanship. This method allows us to achieve a sharp, durable edge on most blades, with an operator skilled in the craft.
Buffing
Next, we use a 220 grit buffing wheel to remove deeper grinding marks, smooth the edge, and enhance its sharpness. Buffing helps create a finer, polished edge overall.
Honing
The final step is honing, where we carefully remove any remaining burrs, leaving the knife with a fine, razor-sharp edge. Depending on the blade, honing can be done either by hand on a flat stone or using a honing machine with a 440-grit finish.
Our process ensures that every blade we sharpen has a long-lasting, professional edge for precision cutting.
I Love My Knives. Why Would I Use US Edge Grinding?
We share your passion for knives! At US Edge Grinding, maintaining and restoring knives is our craft. Our subscription service ensures your kitchen is always stocked with sharp, reliable knives, so your team can focus on what matters most: the food. With our professional sharpening expertise, we take the hassle out of knife maintenance. Let us show you how our service keeps your knives in top shape, so you can enjoy precision and efficiency in every cut.
Is it Really Cheaper to Use US Edge Grinding Than to Buy Knives and Sharpen Them In-House?
Yes! Using US Edge Grinding’s subscription service is far more cost-effective than constantly purchasing new knives and handling sharpening in-house. The value we bring to your kitchen far exceeds the cost of the subscription.
Safety
Accidents with dull knives can be costly. Injuries from blunt blades are often worse than those from sharp ones. When an injury occurs, production stops, workers may need to go to the hospital, and recovery time means lost productivity. At times, you’ll need additional staff to cover, adding to the costs. The price of medical bills, workers’ compensation, and lost workdays adds up quickly. A dull knife is a dangerous knife.
Efficiency
Dull knives cause wasted time and food. With US Edge Grinding, you’ll reduce downtime, making prep work faster and more efficient. During busy periods, sharp knives allow for quicker food orders and reduced wait times, ultimately helping to serve more customers.
Consistency
With US Edge Grinding, every knife in your kitchen stays sharp, always. This consistency brings peace of mind, making staff management easier and allowing your team to focus solely on preparing great food.
Other Knife Costs
Say goodbye to buying new knives or dealing with sharpening stones and machines. US Edge Grinding eliminates these costs, offering you a steady, reliable service that keeps your knives in prime condition at all times.
What Clients Say About Us
US EDGE GRINDING has completely transformed our kitchen workflow. We never have to worry about dull knives, and the exchange process is seamless. Our chefs love the precision and consistency!
Running a busy steakhouse, sharp knives are critical. This service keeps our blades in perfect condition, and the scheduled exchanges mean we never miss a beat. Highly recommend!
We used to waste time sharpening knives in-house, but with US EDGE GRINDING, we get freshly sharpened knives delivered like clockwork. It’s efficient, professional, and a must-have for any commercial kitchen.
Our team relies on sharp knives every day, and this service delivers exactly that. The exchange system is simple, and the quality is unmatched. A true lifesaver for our high-volume kitchen!
We use the knife exchange service for our butcher department, and it has made a huge difference. The knives are always razor-sharp, which improves efficiency and safety for our staff.
Sharp knives are non-negotiable in a professional kitchen. This subscription ensures we always have the best tools in hand, without the hassle of sharpening them ourselves.
I signed up for the residential plan, and I love it! My knives are always sharp, and the exchange process is super easy. No more struggling with dull blades in the kitchen!
As a bakery, precision is key when slicing delicate pastries and breads. With US EDGE GRINDING, our knives are always in top shape, and we never have to worry about sharpening them ourselves.
Get started today
Let’s find the perfect knife exchange plan for you.